Deli Assistant [Ireland]


 

MAIN PURPOSE OF POSITION:

To operate within the fresh foods department efficiently, effectively and hygienically to ensure customer satisfaction at all times with the highest standards of service and products.

CUSTOMER CARE

  • To serve, communicate and interact with customers in a friendly and efficient manner providing the highest standard of customer care
  • Assist customers with any queries regarding fresh food department products
  • To deal with customer complaints in a professional and pleasant way and refer to the department manager / store management where appropriate

OPERATIONAL & STORE PRESENTATION

· To prepare and serve high quality fresh food products in line with department requirements

· Ensure merchandising and product presentation is of the highest standard at all times, adhering to department planograms as advised

· Prepare customer orders in a timely, cost-effective and efficient manner

· To be familiar with and implement fresh food offerings and promotions

· Ensure fresh food equipment, service and storage areas are maintained to the required level of hygiene and that cleaning is carried out as per the documented programme

· Practice careful stock handling so as to minimise product waste

· Adhere to the department portion control policy

· Assist with stock-taking as directed by your manager

FOOD SAFETY

· Monitor and record critical food safety information and maintain necessary HACCP documentation

· Comply with all current food safety regulations & control systems ensuring products are stored, cooked and served in accordance with the BWG Food Safety Manual

· Comply with allergen information requirements including labelling and display of prepack and loose products in the department

· Contribute towards the department achieving symbol group awards through the store standards programme

· Cooperate and provide information as requested by external auditors visiting the premises

GENERAL

· To work collaboratively with management and all store employees in achieving department & store objectives

· To take responsibility for your health & safety and that of your colleagues and customers, and to take action to reduce risks and hazards

· To undertake other additional duties as may be assigned by management

· To participate in and complete all necessary training for the role as identified by management

PERSON SPECIFICATION

The ideal candidate will possess the following attributes:

  • Previous experience in fresh food/deli department would be beneficial
  • Knowledge in food safety, hygiene and HACCP would be beneficial
  • Customer driven with great communication and interpersonal skills
  • Hard-working and flexible, with the ability to work both as part of a team and on own initiative
  • Professional & polite manner is essential
  • Committed to continually improving department standards with an attention to detail
  • Committed to delivering great customer experiences in a busy environment
  • Enjoys working in a fast paced team environment and with a willingness to embrace new challenges

Job Type: Part-time

Salary: €11.38-€12.71 per hour

Schedule:

  • Day shift
  • Every weekend
  • Monday to Friday
  • Weekend availability

Experience:

  • Deli: 2 years (preferred)

Ability to Commute:

  • Bray, CO. Wicklow (preferred)

Work Location: In person

Reference ID: Deli Assistant - Part-Time

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